You Can Rely on HASEL in After Sales Services As Well

In order to enable your equipment to operate with maximum operational efficiency, initially, your equipment must be on the site and in operating condition at maximum level. HASEL comes into play at this point, provides safe maintenance and repair support to your equipment in your fleet, keep them active and operational at all times.

Equipped with state-of-the-art system infrastructures, our expert technicians provide fast and reliable service and repair to all equipment of the brands that it distributes in every point of Türkiye and in all applications that our customers are working on.

In addition to having the best equipment possible with the support of HASEL, our customers continue their operations with peace of mind when it comes to compliance with the HSE rules in their companies.

Regular service not only reduces the operating costs, but also increases the resale value of your equipment. HASEL also offers Service Packages designed to meet the requirements of our customers from one-time maintenance and repairs to full service contracts.

With its Regional Directorate and Regional Office network in 15 locations in Türkiye, wide product range, trained, expert, and customer-oriented 190 service technicians. HASEL not only sell equipment to thousands of customers in many different industries (General and heavy construction, mining, textile, steel, chemistry, pharmaceuticals, ceramics, wood industry, automotive, plastic, food, energy, etc.), but also continues to work with all its strength to provide maximum customer satisfaction in correct orientation and after-sales services.

Advantages of HASEL's After-Sales Services At a Glance

01.

Performance

The performance and on-site operation of your equipment are essential to ensure the efficiency of your operation. HASEL guarantees maximum operational efficiency by minimizing your unscheduled downtime with proactive preventive maintenance, rapid on-site repair, and spare equipment supply when deemed necessary.

02.

Safety

The safety of operators and your equipment is our priority. The service provided by HASEL minimizes the operational and legal safety risks that our customers may encounter. The expert service technicians of HASEL do not only know the maintenance requirements of the equipment, but also have a good command of the legal provisions applicable to your company. By this means, being provided with complete service documentation, you can be 100% sure of the safety of both the driver and your equipment within the legal framework.

03.

Operating Costs

It minimizes the costs in your operation by means of the correct implementation of all your services that are appropriate and fastidiously planned for service intervals by expert service personnel of HASEL. HASEL service technicians also identify the first signs of damage to the equipment and notify both the management chief and the operator on the preventive measures that should be taken. With this proactive approach, it ensures the minimization of the possible damage and unplanned downtimes. In this manner, if your equipment is within the warranty period, your warranty is not terminated, and if it is out of warranty, the second-hand sales value is preserved.

04.

Sustainability

Sustainability is another important service factor that HASEL focuses on. Always monitoring the service efficiency as a performance criterion, HASEL minimizes resource consumption by determining the longest service intervals to provide our customers with the most efficient working conditions. In this way, it aims to benefit both the environment and the industry in which we operate.

Looking to service your equipment or reach out to HASEL's service technicians? Click for Contact
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